Aug 8, 2023

Privacy Policy

Last updated: August 8, 2023

ShopCierge ("us", "we", "our") operates the ShopCierge service (the "Service"). This Privacy Policy outlines our commitment to respecting and safeguarding your privacy and the confidentiality of your Personal Information. It informs you of our practices regarding the collection, use, storage, and disclosure of Personal Information when you use our Service.

By using our Service, you consent to our use of your information in accordance with this Privacy Policy.

  1. Information Collection and Use

We collect Personal Information from both our business customers (e.g., stores and merchants) and end-users to provide and improve our Service. Personal Information refers to any information that can be used to identify an individual or business and may include, but is not limited to, your name, email address, and other relevant data.

We only collect information that is necessary to fulfill the following purposes:

  • To provide and maintain our Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Service

  • To monitor the usage of our Service

  • To detect, prevent and address technical issues

Please note that the protection of all Personal Information - be it from merchants, stores, or end-users - is of utmost importance to us. We use this information exclusively to enhance our services and never share it with third parties without explicit consent.

  1. Log Data

When you access our Service, we may automatically collect certain information from your device ("Log Data"). This may include your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

  1. Cookies

We utilize "cookies" to enhance user experience, track preferences, and gather aggregate data for site traffic and site interaction. Cookies are files with a small amount of data, which may include an anonymous unique identifier, sent to your browser from a web site and stored on your device's hard drive.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

  1. Use of Data

We use the collected data for various purposes such as providing and maintaining the Service, notifying you about changes to our Service, allowing you to participate in interactive features of our Service, providing customer support, gathering analysis or valuable information so that we can improve the Service, monitoring the usage of the Service, and detecting, preventing and addressing technical issues.

  1. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, please note that no method of transmission over the Internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

  1. Links To Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  1. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

  1. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us. Your privacy is important to us, and we will make every effort to resolve your concerns.

  1. Data Access and Deletion Requests

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any Personal Data we hold about you, or to request that we delete any information about you that we have obtained, you may contact us.

We will address your request promptly, going above and beyond the requirements of law, as part of our commitment to upholding the highest standards of data privacy. At ShopCierge, we believe that our users deserve more than just compliance with legal obligations - they deserve a partner that respects and prioritizes their privacy at all times.